Question 1

Do you actually repair screens on-site?

Accepted Answer

Yes! SwiftScreen Mobile is a true mobile service — we come to your location and handle screen repairs right there on the spot. No need to remove screens or haul them to a shop. Most window and patio screen repairs are completed in a single visit.

Question 2

What if I’m not home during the day — can you still do the work?

Accepted Answer

Yes, as long as we have permission and access to your backyard or door area, we can complete the repair even while you’re away. We’ll confirm everything by phone or email beforehand.

Question 3

Can you rebuild entire screen frames, or just replace the mesh?

Accepted Answer

Absolutely. If your frame is bent, broken, or missing entirely, we can custom-build a new frame on-site using professional-grade materials — including corners, spline, and upgraded mesh options.

Question 4

Do you carry parts and different frame colors with you?

Accepted Answer

Yes — our mobile techs stock a wide range of screening materials, frame components, and hardware in multiple colors, including white, black, and mill/aluminum. If we don’t have your match on-hand, we’ll custom order it at no extra charge.

Question 5

How long does it take to rescreen a window or patio door?

Accepted Answer

Most screen repairs take 30 minutes per window or about 45 minutes for a patio door, depending on condition and materials. Multi-window projects or full home rescreens are often completed in under 2-3 hours.

Question 6

Do you offer more than just fiberglass mesh?

Accepted Answer

We do! In addition to standard fiberglass mesh, we offer pet-resistant screen, tight-weave bug screen, and aluminum screen — all cut and installed on-site. We’ll help you pick the best mesh for your specific needs.

Question 7

Do you repair patio door rollers or just the screen mesh?

Accepted Answer

We do both. If your sliding screen door is hard to open, it might need new rollers or track cleaning. Our techs carry adjustable rollers and hardware to fix most issues on the spot.

Question 8

Can you rescreen oversized patio doors?

Accepted Answer

Yes, we specialize in large sliding doors, including tall and wide formats. Our tech will measure your door and make sure the tension, mesh type, and rollers are properly handled for a smooth glide and clean fit.

Question 9

What’s the difference between rescreening and screen replacement?

Accepted Answer

Rescreening means keeping your existing frame and replacing the mesh. Screen replacement usually means building a new frame from scratch, which we do right on-site. We’ll inspect your current setup and recommend what’s best — saving you money and hassle.

Question 10

Is there a travel fee for locations outside of Medford?

Accepted Answer

Yes — any service address more than 5 miles outside of Medford city limits may be subject to a travel fee. We’ll always notify you in advance if a travel charge applies. This helps cover time and fuel for mobile service in surrounding areas like White City, Jacksonville, Eagle Point, Grants Pass and beyond.

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Frequently Asked Questions about Screen Door Repair

Get answers to common questions about our diagnostic and repair services.